Frequently Asked Questions
- What is this case about?
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Records show that a lawsuit was filed against you in Magistrate Court by Guadalupe Credit Union without it being represented by an attorney.
There is a proposed settlement of a class action lawsuit. You are entitled to receive $1,000 and a refund of the amount Guadalupe Credit Union collected from you.
You do not have to do anything to receive the money, other than make sure the settlement administrator has your contact information. You can also exclude yourself from the settlement, object or attend a hearing to speak about the fairness of the settlement.
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- Who is a member of the class?
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All persons against whom GCU filed a collection action in a New Mexico Magistrate Court on or after October 7, 2015 without GCU being represented by a New Mexico licensed attorney in the collection action.
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- What are the benefits of the settlement?
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The settlement requires Guadalupe Credit Union to:
- Pay each class member the amount paid to Guadalupe Credit Union after the filing of the collections lawsuit, plus $1,000. If the lawsuit was filed against more than one person, payment will be made jointly unless acceptable arrangements are otherwise made.
- Pay each Plaintiff an additional amount for the work the Plaintiff had to do to achieve the class action settlement. Plaintiffs will ask the Court to award each of them $5,000.
- Pay $20,000 for costs to administer the settlement.
- No longer file lawsuits without being represented by an attorney.
- Pay attorney fees and costs in an amount approved by the Court. Any award of attorney fees and costs to Class Counsel will be paid separately from the money paid to class members.
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- Do I need to do anything to receive benefits from the settlement?
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To be eligible for distribution pursuant to this Agreement, Settlement Class Members are not required to do anything other than not exclude themselves.
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- Do I have to go to Court?
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If you take part in the settlement and do not object to it, you do NOT have to appear at the hearing.
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- How do I exclude myself from the settlement?
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If you want to exclude yourself from the proposed class action settlement, you must send a written request specifically stating that you request exclusion. Mail your request to:
Salas v Guadalupe Credit Union
c/o Settlement Administrator
PO Box 23668
Jacksonville, FL 32241Your request must be postmarked no later than November 30, 2026.
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- How do I object to the settlement?
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If you want to object to the settlement, you can do so in writing and sending your objection to all of those listed below no later than November 30, 2026:
The Court: Honorable Francis J. Mathew
First Judicial District Court
225 Montezuma Ave.
Santa Fe, New Mexico 87501Class Counsel: Treinen Law Office PC
500 Tijeras Ave NW
Albuquerque, New Mexico 87102Guadalupe Credit Union Counsel: Stevan Douglas Looney
Sutin Thayer & Brown APC
PO Box 1945
Albuquerque, New Mexico 87103
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- How do I update my address?
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Please notify the Settlement Administrator of any changes in your mailing address so that future correspondence will be sent to the correct address.
To update your mailing address, you can use the Update Address page of this website. You will need your Notice ID and PIN from the notice sent to you.
Alternatively, you can contact the Settlement Administrator via email at [email protected]. Please put ‘Change of Address’ in the subject line and provide your full name, previous address, current address, and the Notice ID from your notice in the body of the email.
Lastly, you can mail that information to: Salas v Guadalupe Credit Union, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241.
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- How do I submit a name change (Marriage/Divorce/Court Order Name Change)?
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A copy of your marriage license, divorce decree or court order is required for a name change.
You can submit the documentation via email at [email protected]. In your email, put ‘Name Change’ in the subject line. In the body of the email, provide the NoticeID, original name, and address of the Class Member on the Notice you received. Also provide the new name, address and phone number that you would like on future correspondence.
Alternatively, you can submit the required documents by mail to: Salas v Guadalupe Credit Union, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241.
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- What do I do if the Class Member is deceased?
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Two documents are required for a name change for a deceased Class Member. They are: 1) A Copy of the death certificate, and 2) Documentation providing evidence to show the new payee as legal beneficiary – this could be a will, estate documentation, etc. The documentation will be reviewed when received. We may reach out to you with additional questions, if necessary.
You can submit these documents via email at [email protected], put ‘Name Change’ in the subject line. In the body of the email, provide the Notice ID, original name and address of the Class Member on the Notice you received. Also provide the new name, address and phone number that you would like on future correspondence.
Alternatively, you can submit the required documents by mail to: Salas v Guadalupe Credit Union, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241.
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- How do I get more information about the settlement?
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Please do not contact the Court concerning any questions you might have about this proposed class action settlement, as the Court cannot provide legal advice. If you have additional questions you may contact the Settlement Administrator via email at [email protected] or via mail at:
Salas v Guadalupe Credit Union
c/o Settlement Administrator
PO Box 23668
Jacksonville, FL 32241.
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